2006 ADR Survey in the Australian ICT Industry

Survey Structure

The survey consisted of 4 parts

Extent of Disputes



Questions in this section were intended to provide an understanding of the number and quantum of disputes

Knowledge of Dispute Resolution



Questions in this section were intended to provide an understanding of the respondent’s knowledge of the various ADR techniques

Technology Contracts



Questions in this section were intended to provide an understanding of how ICT contracts were sourced or drafted and to what extent they contained ADR clauses

Respondent Demographics



Questions in this section were intended to provide an understanding of the type of role the respondent played and the organisation to which they belonged

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